Frequently Asked Questions

  • Yes, all treats are registered and licensed.

  • They are tested for a guaranteed analysis. It calculates the crude fat, moisture, fiber, and protein.

  • Orders are typically processed and shipped within 4 to 7 business days. Delivery times may vary depending on your location and shipping carrier, but we always aim to get your treats to you as quickly as possible. As we continue to grow orders may take longer.

  • No! We use only high-quality, natural single ingredients human grade meat.

  • Yes. Each label clearly states all the contents. There are no hidden ingredients.

  • Yes, we only use ingredients that are consumable by humans and purchased locally in Texas.

  • Although it varies with each treat and how they are stored, the average life is at least 3 months after open. Keep in mind that all our products are all natural & Freeze Dried. Should be kept at room temperature, away from humidity or moisture.

  • Square sites is highly secure, using industry-leading technology (such as SSL) and automatically encrypts your confidential information.

  • We guarantee all food and treats for freshness. Please contact us within 7 days of receipt for a replacement product.

  • Debit cards and credit cards are accepted.